kwAI, Inc. Terms of Service

Last Updated: February 23, 2026

These Terms of Service ("Terms") govern your access to and use of the web application located at https://app.ikwai.ai (the "App"), related websites including https://i-kwai.com and https://ikwai.ai (collectively, the "Site"), and the AI-powered prospecting and sales intelligence platform provided by kwAI, Inc. ("kwAI," "Company," "we," "us," or "our") (the "Service").

By accessing or using the App or Service, you agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree, you may not access or use the Service.

We may modify these Terms at our discretion. Material changes will be communicated through in-app notification or email with reasonable advance notice. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

For customers who have executed a separate Master Subscription Agreement or enterprise agreement with kwAI, that agreement will control in the event of a conflict.

I. DEFINITIONS

• "Account" means your registered account created through the App.

• "Authorized Users" means individuals authorized by you to access the Service under your Account.

• "User Content" means all data, materials, prospect inputs, ICP data, persona data, documents, uploads, and other content submitted to the Service.

• "Subscription Term" means the period during which you have paid access to the Service.

II. ACCOUNT REGISTRATION AND AUTHORITY

To use the Service, you must create an Account. You represent and warrant that:

• You are at least 18 years old and legally capable of entering into a binding agreement.
• If registering on behalf of an organization, you have authority to bind that organization.
• All information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your Account credentials and for all activity under your Account. You must promptly notify us of any unauthorized use.

III. ACCESS GRANT AND LICENSE

Subject to your compliance with these Terms and payment of applicable fees, kwAI grants you a limited, non-exclusive, non-transferable, non-sublicensable right during your Subscription Term to access and use the Service for your internal business purposes.

The Service may update automatically, including improvements to AI systems, scoring models, and features.

IV. SERVICE DESCRIPTION AND AI DISCLAIMER

The Service provides AI-powered prospect research, scoring, contextual insights, and draft outreach assistance based on your inputs and publicly available professional information.

AI-generated outputs may be incomplete, inaccurate, or outdated. You are solely responsible for reviewing, validating, and approving all AI-generated content before use.

kwAI does not guarantee sales performance, response rates, revenue outcomes, or business results.

V. ACCEPTABLE USE AND RESTRICTIONS

You agree not to:

• Violate any applicable law, regulation, or third-party rights.
• Use the Service for unlawful spam, harassment, or deceptive practices.
• Reverse engineer, decompile, copy, modify, or create derivative works of the Service.
• Attempt to bypass security, rate limits, or system protections.
• Use the Service to build a competing product or conduct competitive benchmarking.
• Harvest or misuse data in violation of privacy or marketing laws.

You are solely responsible for ensuring that your outreach, communications, and data usage comply with applicable privacy, data protection, anti-spam, and communications laws.

VI. USER CONTENT AND DATA RIGHTS

You retain ownership of your User Content.

You grant kwAI a worldwide, non-exclusive license to host, process, analyze, and display User Content solely to provide, secure, improve, and operate the Service.

The Service may process publicly available professional data and generate AI-derived insights. kwAI does not represent that third-party prospect data is accurate or complete.

We may generate aggregated and de-identified analytics derived from platform usage for product improvement, research, and business purposes. Such aggregated data does not identify you.

VII. INTELLECTUAL PROPERTY

All software, AI systems, algorithms, scoring logic, databases, workflows, designs, branding, and proprietary technology underlying the Service are owned exclusively by kwAI or its licensors.

Except for the limited access rights granted herein, no rights are transferred to you.

VIII. SUBSCRIPTIONS, FEES, AND BILLING

Paid plans are billed in advance according to your selected Subscription Term.

Subscriptions automatically renew for successive terms unless canceled prior to renewal. You authorize recurring charges until cancellation.

We may change pricing with advance notice. Updated pricing applies at renewal.

You are responsible for applicable taxes. Fees are non-refundable except as required by law.

IX. PLATFORM MANAGEMENT AND AUTHORIZED USERS

You are responsible for managing Authorized Users, seat allocations, permissions, and compliance within your Account.

Each Authorized User license is assigned to a specific individual and may not be shared.

Usage is subject to plan-based limitations, including seats, prospect volume, storage, and AI features. We reserve the right to enforce fair use policies.

X. THIRD-PARTY SERVICES

The Service may integrate with third-party tools including CRM systems, email platforms, analytics tools, and payment processors. These third-party services are governed by their own terms and privacy policies. kwAI is not responsible for their functionality or data handling practices.

XI. CONFIDENTIALITY

Both parties agree to protect non-public confidential information disclosed in connection with the Service and to use such information solely for purposes of fulfilling obligations under these Terms.

XII. DISCLAIMERS

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, kwAI DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

XIII. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, kwAI SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.

kwAI'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO kwAI DURING THE TWELVE MONTHS PRECEDING THE CLAIM.

XIV. INDEMNIFICATION

You agree to indemnify and hold harmless kwAI, its officers, directors, employees, and affiliates from claims arising out of:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your violation of applicable laws

XV. SUSPENSION AND TERMINATION

We may suspend or terminate access for security risks, non-payment, violations of these Terms, or abusive behavior.

Upon termination, your access will cease. You may request export of your User Content for a limited period, subject to our data retention policies.

XVI. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any disputes shall be resolved in the state or federal courts located in Delaware, and the parties consent to jurisdiction and venue in those courts.

XVII. GENERAL PROVISIONS

Entire Agreement: These Terms, along with our Privacy Policy and any incorporated policies, constitute the entire agreement between you and kwAI.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations.

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.

XVIII. CONTACT INFORMATION

kwAI, Inc.
800 N King Street, Suite 304-2848
Wilmington, Delaware 19801
Email: hey@i-kwai.com